Uke Quest Support
Email us
Tell us what happened and which iPhone you use. We usually reply within two days.
Common questions
Koa can't hear my ukulele
Make sure Uke Quest is allowed to use the microphone. In a browser, tap the icon next to the address and allow the microphone, then reload. In the app, open Settings, then Uke Quest, and turn on Microphone. Play close to the phone, in a quiet room, and tune first with the tuner button at the top of the map.
Koa hears the wrong chord
Tune your ukulele first. Then press the strings firmly just behind the metal fret and strum all four strings. If one chord keeps failing, tap "I hear" during a lesson to see what Koa is hearing, and let us know.
I don't have a ukulele with me
Go to Settings and turn on Demo mode. The app plays the chords for you so you can try every lesson.
How do I restore my purchase?
If you bought the Full Course before, tap any locked island to open the unlock screen, then tap Restore purchase. It uses the same Apple ID you bought it with. Family Sharing is on, so family members can restore it too.
Will my progress move to a new iPhone or iPad?
Progress is saved on your device, and in your iCloud if you use it, so it follows you to a new iPhone or iPad signed in to the same Apple ID.
Refunds
The Full Course is bought through Apple, so refunds are handled by Apple. You can ask for one at reportaproblem.apple.com.
Privacy
Uke Quest has no accounts, no ads and no tracking, and nothing you play, film or import leaves your device. Read the Uke Quest privacy policy.
Get Uke Quest
Uke Quest is an iPhone app for iOS 15 or later. World 1 is free; the Full Course is a one-time unlock.
About Uke QuestPrivacy policyawlabsdev@gmail.com© 2026 AW Labs